GRID Active Fraud Detection: Alert Enhancements

At DefenseStorm, we are committed to providing our clients with the best possible service and technology when it comes to cyber risk management. That’s why we continuously work to improve our platform and enhance our technology so your FI stays proactive and protected against emerging cyber threats. As fraud detection and prevention continue to be crucial in today’s digital landscape, it’s imperative for fraud investigators to utilize efficient tools that empower and support their investigative work.  The current Trigger and Alert views within GRID Active Fraud Detection have been strategically modified to enhance the service provided to fraud investigators where they can now see relevant information that is intuitive to their role.

What’s NEW in Fraud Detection Alert View

GRID Active Fraud Detection’s new feature improves the Alert view and will now show a Fraud Investigator when a threat is impacting multiple accounts by highlighting data in common across IP addresses, users, phone numbers, email addresses, and accounts. It also organizes event data to display more relevant information on fraud risks that are better aligned and intuitive to a Fraud Investigator. The new features streamline link analysis, which can be a time-consuming manual exercise for Fraud Investigators. By improving views and flexibility to search for alerts, events, and data that are relevant to them, FIs are able to operate more proactively in their response to Fraud alerts and minimize the impact of fraud within their organization.

ENHANCEMENTS

• The new Alert view allows the user to view events with important information grouped at the top and users now have the option to view additional data.
• Alert view can now show alerts specific to the Trigger of interest and will highlight when an alert has information in common with other accounts across IP addresses, users, phone numbers, email addresses and accounts whether internal or external.
• The addition of quick links within Alert view allows users to see the Story view or Events module for any information in common with other accounts.
• Fraud Investigators can now view the most relevant alert data related to an event without leaving the Alert view.
• Alert view now automatically displays the steps/events in a sequence trigger.

DefenseStorm strives to provide the most efficient technology and services to address the ever-changing threat landscape. As cybercriminals continue to target the financial sector with new and innovative methods, DefenseStorm also evolves its practices, services, technology, and tools to stop cyber threats before money ever leaves accounts.