Data Retention – GRID Active Self Service Restores

Navigating the complex world of financial regulations and data retention just got easier with DefenseStorm’s latest innovation. Financial institutions are required to adhere to unique regulatory requirements and retain crucial data for longer periods in comparison to other enterprises.

To meet those demands, the DefenseStorm GRID Active intelligent data platform retains, by default, event log data for a minimum of 13 months, and other audit/report data for the entire subscription period.

Now, DefenseStorm has unveiled a new feature that allows all GRID Active users to easily access and search data that has moved from Live Storage to Archive Storage.

First some definitions:

• Live Storage: Data readily available to be queried in GRID Active by the user according to their configured Live Storage settings.
• Archive Storage: Data stored in long-term or “archive storage.” Archive Storage is not available to be queried in GRID Active directly until it is restored into Live Storage.

Self-service data restore

In the past, retrieving data for searching required opening a support ticket which is less efficient than users retrieving Archive storage via GRID Active operation.

With the self-service restore capabilities we are providing users the ability to restore Archive Storage data with the click of a button within GRID Active.

All users with the proper permissions have access to this functionality from within the Events page of the platform, (See Figure 1, item 1) which shows how much Live Storage is available to be queried:

Figure 1. Self-service restore

Item 2 in Figure 1. denotes the “edge” of Live Storage period, beyond which there is no data available to query in GRID Active since data has been moved to Archive Storage.

Via a new modal window (Figure 2) in the Events page, users can now make their own requests to access Archive Storage data:

Figure 2. Archive Storage Request

And they can also see which requests that have been submitted:

Figure 3. Submission Requests

Restore Workflow:

Customers can request to restore as much data as they have in Archive Storage. The data will be restored in 30-day or 15-day increments depending on the size of the data being restored. The remaining data will be queued to be restored in the order in which the requests were made (Figure 4). Once the user is done with the restored data, the data can be deleted, and the next queued request will proceed.

Figure 4. Data Request Queue or Restore Workflow

Customers that require more than 30 days of restore data are still able to do so via a support ticket request.

The new modifications to GRID ACTIVE self service restores make the retrieval and accessibility of archived data more convenient and efficient. With various state and regulatory agencies requiring retention of data for up to 5 years, our new self service restores capability not only satisfies those requirements but also makes it easy to retrieve archived data in a timely fashion.

We want to hear from you! Your opinion is important and helps us improve our products and services. Current clients, please contact your account manager or leave a comment on Connect in GRID ACTIVE.

Not yet a DefenseStorm client, but want to learn more? Contact us at info@defensestorm.com to chat.