FIRST FINANCIAL BANK

First Financial Bank, headquartered in Abilene, Texas, oversees approximately $14 billion in assets and employs over 1,400 staff across 83 offices. First Financial faced multiple challenges, including inefficient incident monitoring and response, disjointed cybersecurity solutions that led to time-consuming processes, and difficulties in navigating multiple systems to retrieve information during incidents. The bank sought a cyber risk management solution to streamline their ability to manage, monitor, and mitigate cyber events.

THE CHALLENGE

“Using DefenseStorm, we’re already starting at Step 5 rather than from scratch like with our old provider. This efficiency is incredibly helpful, especially when time is limited for triaging issues.”

John Lovell
Senior Security Analyst
First Financial Bank

Inefficient incident monitoring and response

Disjointed cybersecurity solutions

Difficulty retrieving information on cyber incidents

THE RESULTS

DEFENSESTORM IMPACT

Consolidated data in one platform

Improved efficiency managing and responding to cyber events

Initialization of incident response at an advanced phase

Real-time alerts and threat detection

OUR SOLUTION

FRAUD PREVENTION

THREAT SURVEILLANCE + Cyber Threat Surveillance Operations (CTS Ops)

GOVERNANCE PROGRAM

RISK ASSESSMENT

MORE CASE STUDIES

MEMBERS CREDIT UNION

Members Credit Union, with over $400 million in assets, 117 employees, and 48,000 members, was operating without enough visibility into their systems and did not have the bandwidth to efficiently keep up with the everyday process of cybersecurity monitoring and management. It was simply impossible to manually monitor and keep up with the volume of logs and events their systems were generating. With a goal to find a vendor to support their smaller internal cyber team, Members CU sought a partnership in cyber risk management that could not only assist in monitoring but also provide 24/7/365 support.

LONE STAR CREDIT UNION

Lone Star Credit Union, based in Dallas, Texas, manages $180 million in assets, serves more than 11,000 members, and employs 41 staff. The credit union faced operational inefficiencies due to outdated systems, network issues, and slow servers, all of which hindered productivity and member service quality.

LIVE OAK BANK

Live Oak Bank, headquartered in Wilmington, North Carolina, employs around 1,015 people and manages assets exceeding $13 billion. As the bank expanded into transaction accounts, it required a real-time monitoring system capable of analyzing transaction and digital activity efficiently to prevent fraud and ensure compliance.

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