CASE STUDY
Citizens National Bank of Texas, headquartered in Waxahachie, manages more than $1.9 billion in assets with a staff of 159 employees. The bank struggled with limited internal cybersecurity expertise, which left it vulnerable to threats. It needed improved detection, monitoring, and reporting capabilities to reduce risks and enhance visibility across its digital environment.
“CTS Ops team has helped our team discover and neutralize about 10 threats just in the past year.”
Wade Jones
Senior VP, Chief Information Officer
Citizen’s National Bank of Texas
Great Lakes Credit Union (GLCU), located in Bannockburn, Illinois, manages $1.4 billion in assets, serves 111,090 members, and employs approximately 231 people. The credit union faced challenges with disjointed security and risk systems, limited capacity within a small security team, and manual, labor-intensive processes. These issues made it difficult to correlate data for actionable insights and expand cyber event monitoring, leading to inefficiencies in operations and delayed responses to potential threats.
Axos Bank, headquartered in San Diego, California, employs approximately 1,375 people and manages over $23 billion in assets. The bank faced challenges with a previous cybersecurity provider that lacked attention to detail and operated inefficient global processes that were not customized for the bank’s specific needs. This lack of tailored service led to inefficiencies and vulnerabilities across its digital infrastructure.
Canvas Credit Union, based in Lone Tree, Colorado, serves over 300,000 members and holds more than $4 billion in assets. The institution faced the challenge of demonstrating continuous and comprehensive cybersecurity oversight. It needed a system capable of aggregating and analyzing log and firewall data around the clock to ensure account safety and compliance confidence.
