CASE STUDY
Reliant Credit Union, with assets amounting to nearly $700M and a membership of 46,615, sought to enhance their risk management program and streamline compliance and internal audits to achieve a more organized and efficient method of tracking progress and meeting regulatory requirements.


“The GRID Active Risk Assessment module’s structured and constantly updated risk framework allows for better visibility and management of potential threats.”
Trevor Lerkins
VP of Information Technology
Reliant Credit Union

Great Lakes Credit Union (GLCU), located in Bannockburn, Illinois, manages $1.4 billion in assets, serves 111,090 members, and employs approximately 231 people. The credit union faced challenges with disjointed security and risk systems, limited capacity within a small security team, and manual, labor-intensive processes. These issues made it difficult to correlate data for actionable insights and expand cyber event monitoring, leading to inefficiencies in operations and delayed responses to potential threats.

Community West Credit Union, located in Kentwood, Michigan, operates with approximately $250 million in assets, 65 employees, and around 19,000 members. In early 2021, Community West CU was preparing for an examination that would elevate them to the next peer group. Faced with the challenges of having only two personnel managing their security, numerous disjointed systems, and impending reporting obligations, they recognized the need for a more efficient cybersecurity solution.

Live Oak Bank, headquartered in Wilmington, North Carolina, employs around 1,015 people and manages assets exceeding $13 billion. As the bank expanded into transaction accounts, it required a real-time monitoring system capable of analyzing transaction and digital activity efficiently to prevent fraud and ensure compliance.