CASE STUDY

GREAT LAKES CREDIT UNION

Great Lakes Credit Union (GLCU), located in Bannockburn, Illinois, manages $1.4 billion in assets, serves 111,090 members, and employs approximately 231 people. The GLCU fraud team struggled to keep pace with rapidly evolving tactics and faced increasing exposure to sophisticated fraud rings exploiting weaknesses in member-to-member transfers, P2P payments, and ACH channels.

Cyber security risk management solutions from DefenseStorm.

THE CHALLENGE

“We had a targeted fraud ring that was attempting member-to-member transfers over our set limit. We detected that through DefenseStorm, and so by setting a dollar threshold, we were able to be alerted very quickly and made some internal changes to prevent it going forward.”

Diana Byers
VP of Enterprise Risk Management
Great Lakes Credit Union

01

Fraud rings threaten to exploit vulnerabilities in member-to-member transfers and P2P payments

02

Potential losses from undetected ACH fraud and account takeovers

03

Difficulty correlating member profile changes with fraud patterns

04

Constant need to manually tweak triggers to keep up with evolving fraud tactics

THE RESULTS

DEFENSESTORM IMPACT

Identified and stopped fraud rings quickly, reducing financial exposure

 

Built triggers for ACH, P2P, and IP/device-based alerts, catching fraud before major losses occurred

 

Shift from reactive loss recovery to proactive detection of early fraud indicators

 

 

 

OUR SOLUTION:

FRAUD DETECTION

Fraud Prevention - DefenseStorm