CASE STUDY
Great Lakes Credit Union (GLCU), located in Bannockburn, Illinois, manages $1.4 billion in assets, serves 111,090 members, and employs approximately 231 people. The credit union faced challenges with disjointed security and risk systems, limited capacity within a small security team, and manual, labor-intensive processes. These issues made it difficult to correlate data for actionable insights and expand cyber event monitoring, leading to inefficiencies in operations and delayed responses to potential threats.


“Since the technology team has migrated to DefenseStorm, you’re hearing more conversations about risk mitigation. You can see the maturity that’s happening and the value it brings to the organization.”
Diana Byers
VP of Enterprise Risk Management, Great Lakes Credit Union

Axos Bank, headquartered in San Diego, California, employs approximately 1,375 people and manages over $23 billion in assets. The bank faced challenges with a previous cybersecurity provider that lacked attention to detail and operated inefficient global processes that were not customized for the bank’s specific needs. This lack of tailored service led to inefficiencies and vulnerabilities across its digital infrastructure.

Canvas Credit Union, based in Lone Tree, Colorado, serves over 300,000 members and holds more than $4 billion in assets. The institution faced the challenge of demonstrating continuous and comprehensive cybersecurity oversight. It needed a system capable of aggregating and analyzing log and firewall data around the clock to ensure account safety and compliance confidence.

Community West Credit Union, located in Kentwood, Michigan, operates with approximately $250 million in assets, 65 employees, and around 19,000 members. In early 2021, Community West CU was preparing for an examination that would elevate them to the next peer group. Faced with the challenges of having only two personnel managing their security, numerous disjointed systems, and impending reporting obligations, they recognized the need for a more efficient cybersecurity solution.