RELIANT CREDIT UNION

Great Lakes Credit Union (GLCU), located in Bannockburn, Illinois, manages $1.4 billion in assets, serves 111,090 members, and employs approximately 231 people. The credit union faced challenges in managing its risk assessment and governance processes. The existing systems were disjointed and labor-intensive, making it difficult to produce meaningful reports and maintain an accurate overview of their cybersecurity posture.

Community West Credit Union, located in Kentwood, Michigan, operates with approximately $250 million in assets, 65 employees, and around 19,000 members. In early 2021, Community West CU was preparing for an examination that would elevate them to the next peer group. Faced with the challenges of having only two personnel managing their security, numerous disjointed systems, and impending reporting obligations, they recognized the need for a more efficient cybersecurity solution.

Live Oak Bank, headquartered in Wilmington, North Carolina, employs around 1,015 people and manages assets exceeding $13 billion. As the bank expanded into transaction accounts, it required a real-time monitoring system capable of analyzing transaction and digital activity efficiently to prevent fraud and ensure compliance.